1. The first step is to open Google Forms and click Template gallery to see what templates already exist that you can edit.

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2. Scroll down and click on a template

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3. Click Form description to update it

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4. Scroll down and click Short-answer text

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5. Notice how the question requires an email address or it will return an error to the person filling out the form. 

You can make your form automatically collect email addresses by clicking settings

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6. Click Collect email addresses

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7. Decide whether you want users outside your organisation to be able to complete the form. If this is for parents for example, this must be unchecked. 

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8. Doubleclick to decide whether users can complete the form more than once

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9. Click Save

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10. Scroll down and click the bin/trash to remove any questions

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11. Scroll down and doubleclick to edit any parts of the form

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12. Type a new option

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13. Scroll down and type Question title

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14. Click to change question type

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15. Click Short answer

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16. Click to make it impossible to skip the question

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17. Scroll up and click Send to distribute your form

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18. Click To to add specific email addresses

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19. Click if you want to include the form in the body of the email. If not, they receive a link

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20. Click to get the sharing link

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21. Click Shorten URL

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22. Click Copy and paste wherever you need it

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23. Click the embed icon 

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24. Click Copy and embed code and paste into a google site

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25. Click X to close

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26. Click the eye icon to preview your form

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27. Fill it in to test it. Click to enter Your email address

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28. Type Your email address

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29. Click Name *

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30. Scroll down and click Summary *

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31. Click Location of problem *

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32. Click the correct option

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33. Scroll down and click highlight

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34. Scroll down and click Location *

(here we can see in preview mode that we have this question twice. We can remove that using the bin/trash in the editable version.)

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35. Click Your answer

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36. Type Your answer

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37. Click Submit

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38. Click Responses to see all form responses at any time. The figure will show the number of submissions

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39. Scroll up and click Individual response view to see a particular response

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40. Click Print response to print or save this response as a pdf

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41. Click More options for responses

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42. With your mouse, hover and select to get email alerts to your inbox when someone completes a form

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43. click Select response destination to send the responses to a google sheet

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44. You can create a new sheet or add to existing ones  here

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45. Click Create

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46. Click on the green sheets icon to View responses in Sheets. A google sheet will open up in a new window with all responses. It will update automatically each time a response is recorded. 

Consider add-ons to set up alerts to individuals

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47. That's it. You're done. You've made your first work request form from a template. 

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Interactive tutorial

** Best experienced in Full Screen (click the icon in the top right corner before you begin) **