1. After receiving the pending appointment request email, the first step is to open MoveDocs and login 

https://movedocs.com/app

2. Click Appointment Requests

3. Locate the patient from the pending appointment email

4. Complete the appointment details

5. If the provider or attorney that submitted the request attached anything, there will be a blue paperclip 

6. Click directly on the file to download 

7. If you need to upload any forms to have completed or reviewed, click on the upload image 

8. Simply drag and drop any files into the box, or click "Browse" to select your files 

9. Please note, if you upload any documents that the requester needs to review, you will need to email the requester to let them know 

10. After the DOS you will then update the status of treatment

11. If you need to decline an appointment request, click Unable to Treat 

12. Please include the reason why you must decline and select Yes, Cancel 
That's it, you're done! 

Interactive tutorial