© 2018 iorad Inc
Can I export tutorials in my account to save offline?
Yes. All of our paid plans allow a PDF export. If you need additional export types (HTML, SCORM, Word, or Video) reach out to learn more about our Enterprise Plan.
Can I delete my account?
Yes, of course. You can delete your account at any time. It’s super simple. Of course, we will be sad to see you go.
What are the editing options for my tutorial?
Can I re-order my steps?
Yep, it’s easy. To re-order a step, just right-click anywhere on the current step in the editor and select “Move Step Ahead” or “Move Step Back.”
Is there an easy way to navigate quickly through steps?
Absolutely. In the editor near the top middle of the editing panel, look for a down arrow next to the step number. Click on the arrow to view a drop-down step list for easy navigation through the tutorial.
Can I record my voice?
This one is our favorite. Next to the tutorial you want to add audio to, simply click on the three dots. Then select audio and “customize audio”. Click go and start recording your own voice.
Can I add a voiceover to my tutorial?
Of course, you can! We also let you generate audio using text to speech from Amazon Polly. It’s the same technology that they use for the Alexa device. Pretty amazing, huh?!
What can I do if my iorad editor isn't acting like its normal awesome-self?
Try clearing your cache. Sometimes when your computer remembers everything else, it confuses iorad.
Can I add quiz questions to the end of an iorad?
We don’t have that functionality; however, you can use any quiz software or even a Google form to create the quiz and link it on the last step of the tutorial using the hyperlink tool.
Can I have more than 1 theme?
Starting at the Team Plan Level, we offer the following themes: light, dark, space, and one custom branded theme.
Can I change the color of the highlight box?
Absolutely. That is in Theme settings. On the “Finish” screen, click Theme and change the highlight color right there.
What are the Logo file types you support?
We support SVG, PNG, and JPG. It works best to keep the logo max height to 64 pixels and the background no smaller than 400x300 pixels.
Can I change my default language for my tutorial?
Definitely. Just navigate to the tutorial settings to change the default language.
Can I remove visibility for options like Language, PDF, Share, Duration, Logo, Info icon, and Full Screen from the tutorial player?
You betcha. Select as many or as few options to appear on your personalized tutorial player.
Can I default the tutorial player to view rather than try?
We want you to use the player as it best fits your learner's needs. Choose to default the player to try or view, it’s your choice. You can even choose different default settings for when it’s embedded into a website.
What privacy options are there for an iorad tutorial?
Can I limit my tutorials to be visible only within my HelpDesk site, own website domain, or some other website?
Sure thing. We have the Embed Only privacy option.
Can my tutorial be indexed by Google or other search engines?
If the tutorial is set to “Public” then yes, it can be. However, if it’s set to unlisted, it will not be indexed by the search engine.