
How Airtable Scales Customer Education with iorad
See how Airtable uses iorad to keep content current as the product evolves, adding interactive tutorials that help users across roles learn by doing.
iorad Storyteller AI turns a narrated screen capture of any process into a polished, ready-to-publish tutorial so teams can build training with little-to-no editing required.
Storyteller AI is the AI layer built into iorad's tutorial creation experience — it supports the person creating the tutorial. A creator enables Storyteller, walks through a workflow in any software environment, and narrates the process naturally.
When the capture is complete, Storyteller uses that narration and the captured steps to generate a finished tutorial draft: title, step text, voiceover, brand styling, and sensitive-data masking suggestions. The creator reviews the finished tutorial, then publishes.
The Storyteller AI documentation generator captures any business process and turns it into a clear, polished, structured training guide automatically, in just a few clicks.
Before capturing a new process, the creator turns on Storyteller inside iorad.
The creator performs the task in the real software environment — Salesforce, ServiceNow, an internal tool, a browser app, or a desktop application. iorad captures each action as a tutorial step.
While clicking through the process, the creator can explain what they're doing in plain language. No script required. The narration gives Storyteller context — so instead of capturing "click here," Storyteller understands the purpose of the action and writes instructions accordingly.
After capture, Storyteller processes the narration and steps to generate five outputs automatically: tutorial title, step-by-step instructional text, AI voiceover, brand styling, and sensitive-data masking suggestions.
Everything Storyteller generates is editable. The creator reviews title and step accuracy, confirms masking, selects or adjusts voiceover, and publishes when ready.
The Storyteller AI will generate a contextual Title, Step Text, Voiceover, Branding, and apply masking to sensitive data it identifies, saving documentation experts 10x the time to build accurate training.
Most teams don't struggle because subject-matter experts lack process knowledge. They struggle because turning that knowledge into polished training takes too long. Even after a workflow is captured, the creator still has to rewrite unclear step text, record or source voiceover, apply brand styling, review for sensitive information, and prepare the tutorial for publishing.
Storyteller AI collapses that list. The creator narrates once during capture, and Storyteller handles the production — so the creator's role becomes reviewing a finished draft, not building from scratch.
No. Storyteller is an AI-assisted production layer, not an automated publisher. It creates a strong first draft, but the creator should still review step accuracy, wording, voiceover, brand settings, and sensitive-data masking before publishing. What Storyteller removes is the repetitive production work — not the human review required to confirm it's right.
To turn on iorad Storyteller AI, open your settings panel in your iorad account, and make sure ioradical Agents are activated in your account. Then open the iorad extension and switch the Storyteller toggle to the "On" position. If you encounter any issues with this, please contact us.
Most teams don't struggle because they lack process knowledge. They struggle because turning that knowledge into training takes too long. Storyteller removes the production bottleneck — narrate a workflow once during capture, and iorad delivers a polished draft ready to review. That changes who can create training content, how fast it gets done, and whether it happens at all.

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