AI-POWERED TRAINING ASSISTANT

iorad's Tutorial Librarian is a learner-facing AI assistant that answers workflow questions on demand, sourcing every answer from your tutorial library's content — not from generic AI knowledge.

How the Tutorial Librarian Turns Training Content Into Instant Answers

Explore the Librarian

The iorad Librarian is a conversational AI feature built into the iorad Library that lets learners ask "how do I...?" questions and receive immediate, step-specific answers — without browsing tutorials, submitting support tickets, or interrupting a teammate.

Every answer is grounded in the actual steps and content of tutorials in your library: no hallucinations, no generic responses, no external data.

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iorad Tutorial Librarian chat interface answering a learner's how-to question

Learners Ask Questions in Plain Language and Get Instant Answers

Learners type a natural language question ("how do I reset my password?", "where do I submit a PTO request?", "how do I create an opportunity in Salesforce?") and the Librarian returns an answer sourced directly from the relevant tutorial steps.

Natural language input: no need to know the right search term or tutorial title; learners ask the way they'd ask a colleague
Available inside the Library: Librarian appears as a chat interface within the iorad Library wherever it's deployed: standalone, embedded, or via the in-app widget
No external AI knowledge: every answer comes from your tutorial content and uploaded documentation; Librarian cannot respond with information that isn't in your library

Every Answer Sourced Directly From Your Training

Librarian reads the step-level content of tutorials in your library and surfaces the most relevant answer to the question asked. It links back to the source tutorial and the specific step, so learners can follow through on the full walkthrough if they need it.

Step-level precision: answers reference the exact tutorial step; learners get the right action, not just the right article
Source citation: every Librarian answer links to the source tutorial for learners who want full context
All six learning modes: from the linked tutorial, learners can jump into Try, Watch, Quiz, Do, Scroll, or Slide mode
Instant, in-context: Librarian responds immediately, in the same interface learners are already using

Librarian vs. other ways learners get answers:

With the iorad Librarian, learners can find answers to their questions in seconds, not hours.

iorad Librarian

Time to AnswerSeconds

AccuracySourced from verified tutorial content

Escalation RiskMinimal

Traditional keyword search

Time to AnswerMinutes (if they find it)

AccuracyDepends on query accuracy

Escalation RiskHigh (often abandoned)

Support ticket

Time to AnswerHours or days

AccuracyUsually accurate but depends on support agent

Escalation RiskCertain

Asking a team member

Time to AnswerVariable

AccuracyUsually accurate but time consuming

Escalation RiskCreates dependency

Where does Tutorial Librarian appear for learners?

Inside the iorad Tutorial Library, wherever the Library is deployed: as a standalone portal, embedded in a help center, or via the in-app widget. Learners can access the Librarian from the same interface they use to browse tutorials.

How to activate the iorad Librarian?

To activate the Librarian in your iorad account, you must be signed up for a free trial or paid plan. Then you can turn it on in your settings. Learn more about the librarian here.

Can I control which content the Librarian can access?

Yes. The Librarian derives answers from two sources: (1) tutorials that are published and accessible in that Library and (2) any documentation uploaded to that Library.

Most support tickets and manager interruptions aren't about hard problems; they're about people not knowing where to look. The iorad Librarian puts the answer at the point of the question: in the tool, in the moment, sourced from training content your team already built.