iorad - the use cases

Customer Training

The long-term success of your business is heavily reliant on your customer's ability to effectively utilize the products and services you got them to invest in. When your customers a well-trained, they're far more likely to be loyal and advocate on your behalf. Let's take a look at some of the ways customer education and support teams utilize iorad for training.

Just-in-Time Content

Training content you can create and deliver on the spot.

Mitigate One-Off Questions

Mitigate the one-off questions you get with interactive tutorials.

Decrease Live Training

Decrease the amount of live training sessions you have to host.

Better Knowledge Articles

Add interactive tutorials to traditional knowledge base articles.

Tutorials in your Academy

Embed interactive tutorials in an existing customer academy or LMS.

Learning Styles

Training content that adapts to different learning styles automatically.

White Glove Support

Build a personalized training experience for top-tier clients.

Change Management

Maintain the constant changes in your documentation and processes.

Hear it from them.

Don’t take our word for it. Listen to what the experts have to say about iorad.

Manager of Customer Experience at ContentstackSteven Russell

Contentstack cares deeply about providing our customers a consistent and best in class customer experience, we use iorad to ensure all team members, across the entire organization, know how to successfully engage a customer through any disparate support or product tool.