KNOWLEDGE ARTICLES
Using Tutorials to Enhance your Knowledge Articles
Knowledge articles can be a great educational resource, but it's hard to make them engaging. They often require a lot of text and tend to lack complimenting visuals or videos which some people prefer. For learners who aren't big on reading, it will be difficult to convey your main points without additional context, calls, or demonstrations.
With iorad, you can embed interactive tutorials inside knowledge articles to catch their attention. This gives learners the opportunity to click through the concepts you are trying to teach them in a step-by-step fashion, effectively breaking down what's in your knowledge article already. If you want a faster way to create knowledge articles, iorad can help with that too. The step list functionality can transform any tutorial you create into an article that you can host on your website, blog, or learning platform.
TLDR
- Embed interactive tutorials in your knowledge articles.
- Make knowledge articles more engaging.
- Create knowledge articles faster.
Explore More Customer Training Use Cases
You’re on a roll, here’s some more use cases you can check out.
Just-in-Time Content
Training content you can create and deliver on the spot.
Mitigate One-Off Questions
Mitigate the one-off questions you get with interactive tutorials.
Decrease Live Training
Decrease the amount of live training sessions you have to host.
Tutorials in your Academy
Embed interactive tutorials in an existing customer academy or LMS.
Learning Styles
Training content that adapts to different learning styles automatically.
White Glove Support
Build a personalized training experience for top-tier clients.
Change Management
Maintain the constant changes in your documentation and processes.
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