DECREASE LIVE TRAININGS
Reduce the Amount of Live Trainings you Host
Think about how much time you spend hosting live sessions to help train people on a process, task, or tool. You share your screen, you go through each action yourself, and you hope that everyone is actually watching. As a trainer, you know it never goes perfectly to plan. You always end up spending some amount of your energy answering low-impact, frequently-asked support questions that cover information you already went over in the past.
With iorad, not only can you reduce the number of questions you get, you can actually reduce the amount of live training you have to host in general. When surveyed, a group of our users reported an average decrease of 38% in the amount of live training they had to host after implementing iorad. Think about what you could do with that time.
TLDR
- Decrease the amount of live training you have to host.
- Use interactive tutorials to provide faster answers ahead of time or after the fact.
Explore More Customer Training Use Cases
You’re on a roll, here’s some more use cases you can check out.
Just-in-Time Content
Training content you can create and deliver on the spot.
Mitigate One-Off Questions
Mitigate the one-off questions you get with interactive tutorials.
Better Knowledge Articles
Add interactive tutorials to traditional knowledge base articles.
Tutorials in your Academy
Embed interactive tutorials in an existing customer academy or LMS.
Learning Styles
Training content that adapts to different learning styles automatically.
White Glove Support
Build a personalized training experience for top-tier clients.
Change Management
Maintain the constant changes in your documentation and processes.